Return & Refund Policy – Babylox

At Babylox BBSR SOCIAL we are committed to providing high-quality skincare products crafted with care. Due to the personal nature of our products, we follow strict hygiene and safety standards.

🚫 Returns & Exchanges

We do not accept returns or exchanges on products that have been opened or used.

This policy ensures that every customer receives a safe, unused, and uncontaminated product.

✅ Damaged or Incorrect Products

We only offer replacements in the following cases:

  • Product received is damaged

  • Wrong item delivered

To request a replacement:

  • Contact us within 48 hours of delivery

  • Share clear photos/videos of the product and packaging

📦 Replacement Process

Once verified:

  • A replacement will be shipped at no extra cost

  • No refunds will be issued, only replacements

❌ Non-Eligible Cases

We do not accept:

  • Used or opened products

  • Requests made after 48 hours

  • Minor packaging issues

💳 Refund Policy

We do not offer refunds under normal circumstances.

Refunds (if applicable) will only be processed in rare cases where replacement is not possible.

📩 Contact Us

For any issues, reach out to us at:
Email: support@babylox.in

Your trust matters to us. Every Babylox product is made to deliver results you can rely on ✨